Assistant Service Center Rep
Aiken, SC Aiken, SC Estimated:
$37.
3K - $47.
2K a year Estimated:
$37.
3K - $47.
2K a year 1 day ago 1 day ago 1 day ago Share 11-Jul-2023 Assistant Service Center Rep Finance/Accounting 8347BR Who We Are As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer.
With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms.
The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions.
SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues.
We have the knowledge to address a range of national and international nuclear issues.
We make the world safer - and you can, too.
What You'll Do in This Position Responsible for maintaining accurate data in the Human Resource Management System (HRMS) based on source documents provided.
Accept ownership for effectively solving customer issues, complaints, and inquires.
Keep customer satisfaction at the core of every decision and behavior.
Safety is a primary responsibility in each job performed.
Obtain safety training, obey safety rules, and make safety an integral part of each task.
Take the necessary steps to stop work if continuing the job is unsafe or will create an unsafe condition.
Performs a variety of human resource and payroll functions to support active employees and retirees as follows:
obtains client information by answering telephone calls and logging calls into a call logging system, responds to emails, gathers information and researches to respond to benefits and policy questions, determines benefit eligibility, and performs data entry into the Human Resource Management System (HRMS).
Identify customers' needs, clarify information, research issue and provide solutions.
Cite and provide basic interpretation of HR rules/policies, Benefit Plans, Tax regulations, etc.
to resolve customer concerns/issues.
Performs varied administrative and specialized tasks in support of the day-to-day administration of various employee benefits programs, such as group health and welfare, flexible spending accounts, savings accounts, retirement and disability.
Ensures employees records are up to date by processing employee status changes in a timely fashion.
Cultivate and maintain a thorough knowledge of the various employee/retiree benefit plans.
Responsible for maintaining accurate and timely data in a variety of systems.
Serve as a primary liaison between employees/retirees and various internal and external stakeholders.
Build relationships with other Service Center Representatives and supported organizations to promote teamwork.
Security Clearance Information SRNS is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications.
Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.
S.
citizenship.
Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance.
This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis.
Clearance Required to Perform Job? None Qualifications We Require High School Diploma, GED, or other equivalent State Credential Qualifications We Desire Practical experience in Human Resources, Benefits, or Business Administration Prior customer service experience with benefit enrollment and assisting employees with an understanding of pay practices and payroll deductions.
What We Offer Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce.
We ensure high quality outcomes of each service provider by consistent monitoring and oversite for positive results.
We also negotiate cost effective premiums that will meet the needs of our evolving workforce.
Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family.
Some of the Benefits offered to full service employees include:
Medical, Dental, and Vision insurance options Critical Illness and Accident Insurance Employer paid life insurance with buy up options Employer paid Short Term and Long Term Disability 401(k) with Employer Match Various wellness programs Paid Time Off and Holidays Discounts and other supplemental benefits SRNS employees are critical to the success of SRNS, all while making the world a safer place.
The work that we do every day makes a difference.
Standards of Excellence The SRNS vision states that we will be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience.
This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day.
Built on the foundation of safety and security, each employee is expected to:
Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer.
Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources.
Energize and Recognize Teams through growing organizational strength and recognizing continued excellence.
Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace.
Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth.
Note:
SRNS is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
To request such an accommodation, you may contact us by phone at 803-952-8207, or by e-mail at hrrecruiting@srs.
gov.
Job Expires 19-Jul-2023 Submit to job Save Send to friend.
Estimated Salary: $20 to $28 per hour based on qualifications.
$37.
3K - $47.
2K a year Estimated:
$37.
3K - $47.
2K a year 1 day ago 1 day ago 1 day ago Share 11-Jul-2023 Assistant Service Center Rep Finance/Accounting 8347BR Who We Are As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer.
With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms.
The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions.
SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues.
We have the knowledge to address a range of national and international nuclear issues.
We make the world safer - and you can, too.
What You'll Do in This Position Responsible for maintaining accurate data in the Human Resource Management System (HRMS) based on source documents provided.
Accept ownership for effectively solving customer issues, complaints, and inquires.
Keep customer satisfaction at the core of every decision and behavior.
Safety is a primary responsibility in each job performed.
Obtain safety training, obey safety rules, and make safety an integral part of each task.
Take the necessary steps to stop work if continuing the job is unsafe or will create an unsafe condition.
Performs a variety of human resource and payroll functions to support active employees and retirees as follows:
obtains client information by answering telephone calls and logging calls into a call logging system, responds to emails, gathers information and researches to respond to benefits and policy questions, determines benefit eligibility, and performs data entry into the Human Resource Management System (HRMS).
Identify customers' needs, clarify information, research issue and provide solutions.
Cite and provide basic interpretation of HR rules/policies, Benefit Plans, Tax regulations, etc.
to resolve customer concerns/issues.
Performs varied administrative and specialized tasks in support of the day-to-day administration of various employee benefits programs, such as group health and welfare, flexible spending accounts, savings accounts, retirement and disability.
Ensures employees records are up to date by processing employee status changes in a timely fashion.
Cultivate and maintain a thorough knowledge of the various employee/retiree benefit plans.
Responsible for maintaining accurate and timely data in a variety of systems.
Serve as a primary liaison between employees/retirees and various internal and external stakeholders.
Build relationships with other Service Center Representatives and supported organizations to promote teamwork.
Security Clearance Information SRNS is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications.
Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.
S.
citizenship.
Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance.
This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis.
Clearance Required to Perform Job? None Qualifications We Require High School Diploma, GED, or other equivalent State Credential Qualifications We Desire Practical experience in Human Resources, Benefits, or Business Administration Prior customer service experience with benefit enrollment and assisting employees with an understanding of pay practices and payroll deductions.
What We Offer Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce.
We ensure high quality outcomes of each service provider by consistent monitoring and oversite for positive results.
We also negotiate cost effective premiums that will meet the needs of our evolving workforce.
Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family.
Some of the Benefits offered to full service employees include:
Medical, Dental, and Vision insurance options Critical Illness and Accident Insurance Employer paid life insurance with buy up options Employer paid Short Term and Long Term Disability 401(k) with Employer Match Various wellness programs Paid Time Off and Holidays Discounts and other supplemental benefits SRNS employees are critical to the success of SRNS, all while making the world a safer place.
The work that we do every day makes a difference.
Standards of Excellence The SRNS vision states that we will be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience.
This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day.
Built on the foundation of safety and security, each employee is expected to:
Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer.
Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources.
Energize and Recognize Teams through growing organizational strength and recognizing continued excellence.
Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace.
Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth.
Note:
SRNS is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
To request such an accommodation, you may contact us by phone at 803-952-8207, or by e-mail at hrrecruiting@srs.
gov.
Job Expires 19-Jul-2023 Submit to job Save Send to friend.
Estimated Salary: $20 to $28 per hour based on qualifications.
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